Video Capture question

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The video capture question type allows respondents to capture a moment or record a video of a specific event. It allows the respondent to record a video of a set length, up to two minutes maximum. For example, respondents can capture a video of their first impression after tasting/trying a new product. The question text is limited to 150 characters; a counter shows the number of remaining characters available. The majority of devices will allow the respondent to switch between rear facing and front facing cameras once they 'tap to record' in the question.

The maximum length of the video is calculated in seconds, as defined in video max length (sec). If this field is left empty, the maximum video length defaults to the maximum allowed length of 120 seconds (two minutes). The format returned will be .mov (from iOS devices) or .3gp (from Android devices).

By default, the question must be answered by the respondent, but you can make it optional. To do so, select optional response. The next button will be is enabled as soon as the question is presented. In the XML, this option can be set via the optional_response attribute in the question tag (for single, numeric, image and slider scale question types).

Note: in order to reduce the upload time and save the user's bandwidth (mobile data allowance) required, the video will be compressed by the respondent's device; this cannot be changed.

In the Lumi Say dashboard, videos can be retrieved from the reports tab; select download media files

Note: we recommend using VLC media player to play videos. You can download a free copy here.